[{"data":1,"prerenderedAt":327},["ShallowReactive",2],{"help-index-en":3},[4,19,78,101,120,135,186,229,248,267,286,297,312],{"slug":5,"icon":6,"color":7,"title":8,"description":9,"articles":10},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[11,15],{"slug":12,"title":13,"excerpt":14},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":16,"title":17,"excerpt":18},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":20,"icon":21,"color":22,"title":23,"description":24,"articles":25},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[26,30,34,38,42,46,50,54,58,62,66,70,74],{"slug":27,"title":28,"excerpt":29},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":31,"title":32,"excerpt":33},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":35,"title":36,"excerpt":37},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":39,"title":40,"excerpt":41},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":43,"title":44,"excerpt":45},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":47,"title":48,"excerpt":49},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":51,"title":52,"excerpt":53},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":55,"title":56,"excerpt":57},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":59,"title":60,"excerpt":61},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":63,"title":64,"excerpt":65},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":67,"title":68,"excerpt":69},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":71,"title":72,"excerpt":73},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":75,"title":76,"excerpt":77},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":79,"icon":80,"color":81,"title":82,"description":83,"articles":84},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[85,89,93,97],{"slug":86,"title":87,"excerpt":88},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":90,"title":91,"excerpt":92},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":94,"title":95,"excerpt":96},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":98,"title":99,"excerpt":100},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":102,"icon":103,"color":104,"title":105,"description":106,"articles":107},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[108,112,116],{"slug":109,"title":110,"excerpt":111},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":113,"title":114,"excerpt":115},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":117,"title":118,"excerpt":119},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":121,"icon":122,"color":123,"title":124,"description":125,"articles":126},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[127,131],{"slug":128,"title":129,"excerpt":130},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":132,"title":133,"excerpt":134},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":136,"icon":137,"color":138,"title":139,"description":140,"articles":141},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[142,146,150,154,158,162,166,170,174,178,182],{"slug":143,"title":144,"excerpt":145},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":147,"title":148,"excerpt":149},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":151,"title":152,"excerpt":153},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":155,"title":156,"excerpt":157},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":159,"title":160,"excerpt":161},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":163,"title":164,"excerpt":165},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":167,"title":168,"excerpt":169},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":171,"title":172,"excerpt":173},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":175,"title":176,"excerpt":177},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":179,"title":180,"excerpt":181},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":183,"title":184,"excerpt":185},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":187,"icon":188,"color":189,"title":190,"description":191,"articles":192},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[193,197,201,205,209,213,217,221,225],{"slug":194,"title":195,"excerpt":196},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":198,"title":199,"excerpt":200},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":202,"title":203,"excerpt":204},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":206,"title":207,"excerpt":208},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":210,"title":211,"excerpt":212},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":214,"title":215,"excerpt":216},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":218,"title":219,"excerpt":220},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":222,"title":223,"excerpt":224},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":226,"title":227,"excerpt":228},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":230,"icon":231,"color":232,"title":233,"description":234,"articles":235},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[236,240,244],{"slug":237,"title":238,"excerpt":239},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":241,"title":242,"excerpt":243},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":245,"title":246,"excerpt":247},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":249,"icon":250,"color":251,"title":252,"description":253,"articles":254},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[255,259,263],{"slug":256,"title":257,"excerpt":258},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":260,"title":261,"excerpt":262},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":264,"title":265,"excerpt":266},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":268,"icon":269,"color":270,"title":271,"description":272,"articles":273},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[274,278,282],{"slug":275,"title":276,"excerpt":277},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":279,"title":280,"excerpt":281},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":283,"title":284,"excerpt":285},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":287,"icon":288,"color":289,"title":290,"description":291,"articles":292},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[293],{"slug":294,"title":295,"excerpt":296},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":298,"icon":299,"color":300,"title":301,"description":302,"articles":303},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[304,308],{"slug":305,"title":306,"excerpt":307},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":309,"title":310,"excerpt":311},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":313,"icon":314,"color":315,"title":316,"description":317,"articles":318},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[319,323],{"slug":320,"title":321,"excerpt":322},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":324,"title":325,"excerpt":326},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871406221]