[{"data":1,"prerenderedAt":352},["ShallowReactive",2],{"help-article-cadeaubonnen-en-spaarpunten-cadeaubonnen-uitgeven-en":3,"help-index-en":33},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":32},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":8,"title":9},"cadeaubonnen-en-spaarpunten","Gift cards & loyalty points",[11,14,26,28],{"type":12,"html":13},"paragraph","\u003Cp>Gift cards are managed on the \u003Cb>Gift cards\u003C\u002Fb> tab under Products. Each card has its own code and a balance.\u003C\u002Fp>",{"type":15,"items":16},"steps",[17,20,23],{"title":18,"text":19},"Create a card","Enter the amount it should carry.",{"title":21,"text":22},"Give the code to the customer","They enter that code later at checkout.",{"title":24,"text":25},"Enable gift card as a payment method","Under Settings › Sales channels tick the channels where the card may be used.",{"type":12,"html":27},"\u003Cp>At checkout the amount comes off the balance. If the card is not fully used, the remainder stays on it for next time.\u003C\u002Fp>",{"type":29,"variant":30,"text":31},"callout","info","For each card you can see the remaining balance and where it was used. Handy when a customer calls to ask how much is left.","2026-07-31T21:54:08+02:00",[34,49,108,131,150,165,216,259,273,292,311,322,337],{"slug":35,"icon":36,"color":37,"title":38,"description":39,"articles":40},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[41,45],{"slug":42,"title":43,"excerpt":44},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":46,"title":47,"excerpt":48},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":50,"icon":51,"color":52,"title":53,"description":54,"articles":55},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[56,60,64,68,72,76,80,84,88,92,96,100,104],{"slug":57,"title":58,"excerpt":59},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":61,"title":62,"excerpt":63},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":65,"title":66,"excerpt":67},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":69,"title":70,"excerpt":71},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":73,"title":74,"excerpt":75},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":77,"title":78,"excerpt":79},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":81,"title":82,"excerpt":83},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":85,"title":86,"excerpt":87},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":89,"title":90,"excerpt":91},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":93,"title":94,"excerpt":95},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":97,"title":98,"excerpt":99},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":101,"title":102,"excerpt":103},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":105,"title":106,"excerpt":107},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":109,"icon":110,"color":111,"title":112,"description":113,"articles":114},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[115,119,123,127],{"slug":116,"title":117,"excerpt":118},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":120,"title":121,"excerpt":122},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":124,"title":125,"excerpt":126},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":128,"title":129,"excerpt":130},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":132,"icon":133,"color":134,"title":135,"description":136,"articles":137},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[138,142,146],{"slug":139,"title":140,"excerpt":141},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":143,"title":144,"excerpt":145},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":147,"title":148,"excerpt":149},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":151,"icon":152,"color":153,"title":154,"description":155,"articles":156},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[157,161],{"slug":158,"title":159,"excerpt":160},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":162,"title":163,"excerpt":164},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":166,"icon":167,"color":168,"title":169,"description":170,"articles":171},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[172,176,180,184,188,192,196,200,204,208,212],{"slug":173,"title":174,"excerpt":175},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":177,"title":178,"excerpt":179},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":181,"title":182,"excerpt":183},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":185,"title":186,"excerpt":187},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":189,"title":190,"excerpt":191},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":193,"title":194,"excerpt":195},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":197,"title":198,"excerpt":199},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":201,"title":202,"excerpt":203},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":205,"title":206,"excerpt":207},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":209,"title":210,"excerpt":211},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":213,"title":214,"excerpt":215},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":217,"icon":218,"color":219,"title":220,"description":221,"articles":222},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[223,227,231,235,239,243,247,251,255],{"slug":224,"title":225,"excerpt":226},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":228,"title":229,"excerpt":230},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":232,"title":233,"excerpt":234},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":236,"title":237,"excerpt":238},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":240,"title":241,"excerpt":242},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":244,"title":245,"excerpt":246},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":248,"title":249,"excerpt":250},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":252,"title":253,"excerpt":254},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":256,"title":257,"excerpt":258},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":8,"icon":260,"color":261,"title":9,"description":262,"articles":263},"gift","#E11D48","Issuing gift cards, managing balances and letting customers collect points.",[264,265,269],{"slug":4,"title":5,"excerpt":6},{"slug":266,"title":267,"excerpt":268},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":270,"title":271,"excerpt":272},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":274,"icon":275,"color":276,"title":277,"description":278,"articles":279},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[280,284,288],{"slug":281,"title":282,"excerpt":283},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":285,"title":286,"excerpt":287},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":289,"title":290,"excerpt":291},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":293,"icon":294,"color":295,"title":296,"description":297,"articles":298},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[299,303,307],{"slug":300,"title":301,"excerpt":302},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":304,"title":305,"excerpt":306},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":308,"title":309,"excerpt":310},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":312,"icon":313,"color":314,"title":315,"description":316,"articles":317},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[318],{"slug":319,"title":320,"excerpt":321},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":323,"icon":324,"color":325,"title":326,"description":327,"articles":328},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[329,333],{"slug":330,"title":331,"excerpt":332},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":334,"title":335,"excerpt":336},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":338,"icon":339,"color":340,"title":341,"description":342,"articles":343},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[344,348],{"slug":345,"title":346,"excerpt":347},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":349,"title":350,"excerpt":351},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447947]