[{"data":1,"prerenderedAt":359},["ShallowReactive",2],{"help-article-formulieren-en-bestanden-een-formulier-maken-en":3,"help-index-en":40},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":39},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":8,"title":9},"formulieren-en-bestanden","Forms & files",[11,14,29,33,35],{"type":12,"html":13},"paragraph","\u003Cp>With \u003Cb>Forms\u003C\u002Fb> you build multi-step forms — for example a party enquiry, a quote request or a catering booking.\u003C\u002Fp>",{"type":15,"items":16},"steps",[17,20,23,26],{"title":18,"text":19},"Create a form","Give it a name and add the questions you want to ask.",{"title":21,"text":22},"Split it into steps","A long form in steps gets completed more often than one screen with twenty questions.",{"title":24,"text":25},"Set it live","While it is a draft it cannot be filled in. Set it live when you are ready.",{"title":27,"text":28},"Share the link","Put it on your site or send it to a customer.",{"type":30,"text":31,"level":32},"heading","Viewing responses",2,{"type":12,"html":34},"\u003Cp>For each form you see the responses that came in. You can read through them and export them.\u003C\u002Fp>",{"type":36,"variant":37,"text":38},"callout","tip","Fill in your own form once, all the way through, before sharing it. You immediately notice if a question is unclear or a field is missing.","2026-07-31T21:54:10+02:00",[41,56,115,138,157,172,223,266,285,304,323,334,344],{"slug":42,"icon":43,"color":44,"title":45,"description":46,"articles":47},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[48,52],{"slug":49,"title":50,"excerpt":51},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":53,"title":54,"excerpt":55},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":57,"icon":58,"color":59,"title":60,"description":61,"articles":62},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[63,67,71,75,79,83,87,91,95,99,103,107,111],{"slug":64,"title":65,"excerpt":66},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":68,"title":69,"excerpt":70},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":72,"title":73,"excerpt":74},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":76,"title":77,"excerpt":78},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":80,"title":81,"excerpt":82},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":84,"title":85,"excerpt":86},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":88,"title":89,"excerpt":90},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":92,"title":93,"excerpt":94},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":96,"title":97,"excerpt":98},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":100,"title":101,"excerpt":102},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":104,"title":105,"excerpt":106},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":108,"title":109,"excerpt":110},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":112,"title":113,"excerpt":114},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":116,"icon":117,"color":118,"title":119,"description":120,"articles":121},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[122,126,130,134],{"slug":123,"title":124,"excerpt":125},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":127,"title":128,"excerpt":129},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":131,"title":132,"excerpt":133},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":135,"title":136,"excerpt":137},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":139,"icon":140,"color":141,"title":142,"description":143,"articles":144},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[145,149,153],{"slug":146,"title":147,"excerpt":148},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":150,"title":151,"excerpt":152},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":154,"title":155,"excerpt":156},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":158,"icon":159,"color":160,"title":161,"description":162,"articles":163},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[164,168],{"slug":165,"title":166,"excerpt":167},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":169,"title":170,"excerpt":171},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":173,"icon":174,"color":175,"title":176,"description":177,"articles":178},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[179,183,187,191,195,199,203,207,211,215,219],{"slug":180,"title":181,"excerpt":182},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":184,"title":185,"excerpt":186},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":188,"title":189,"excerpt":190},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":192,"title":193,"excerpt":194},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":196,"title":197,"excerpt":198},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":200,"title":201,"excerpt":202},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":204,"title":205,"excerpt":206},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":208,"title":209,"excerpt":210},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":212,"title":213,"excerpt":214},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":216,"title":217,"excerpt":218},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":220,"title":221,"excerpt":222},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":224,"icon":225,"color":226,"title":227,"description":228,"articles":229},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[230,234,238,242,246,250,254,258,262],{"slug":231,"title":232,"excerpt":233},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":235,"title":236,"excerpt":237},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":239,"title":240,"excerpt":241},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":243,"title":244,"excerpt":245},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":247,"title":248,"excerpt":249},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":251,"title":252,"excerpt":253},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":255,"title":256,"excerpt":257},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":259,"title":260,"excerpt":261},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":263,"title":264,"excerpt":265},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":267,"icon":268,"color":269,"title":270,"description":271,"articles":272},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[273,277,281],{"slug":274,"title":275,"excerpt":276},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":278,"title":279,"excerpt":280},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":282,"title":283,"excerpt":284},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":286,"icon":287,"color":288,"title":289,"description":290,"articles":291},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[292,296,300],{"slug":293,"title":294,"excerpt":295},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":297,"title":298,"excerpt":299},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":301,"title":302,"excerpt":303},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":305,"icon":306,"color":307,"title":308,"description":309,"articles":310},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[311,315,319],{"slug":312,"title":313,"excerpt":314},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":316,"title":317,"excerpt":318},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":320,"title":321,"excerpt":322},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":324,"icon":325,"color":326,"title":327,"description":328,"articles":329},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[330],{"slug":331,"title":332,"excerpt":333},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":8,"icon":335,"color":336,"title":9,"description":337,"articles":338},"folder","#7E22CE","Building request forms and storing your files.",[339,340],{"slug":4,"title":5,"excerpt":6},{"slug":341,"title":342,"excerpt":343},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":345,"icon":346,"color":347,"title":348,"description":349,"articles":350},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[351,355],{"slug":352,"title":353,"excerpt":354},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":356,"title":357,"excerpt":358},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871448902]