[{"data":1,"prerenderedAt":365},["ShallowReactive",2],{"help-article-kassa-apparaten-een-kassa-apparaat-koppelen-en":3,"help-index-en":46},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":45},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":8,"title":9},"kassa-apparaten","Register devices",[11,14,32,36,40,42],{"type":12,"html":13},"paragraph","\u003Cp>You pair a new device with your business once. After that it stays signed in and staff only need to enter their PIN.\u003C\u002Fp>",{"type":15,"items":16},"steps",[17,20,23,26,29],{"title":18,"text":19},"Create a pairing code","You do this from the admin panel, in the register settings.",{"title":21,"text":22},"Open the register on the device","You get the “Pair device” screen.",{"title":24,"text":25},"Enter the domain name","Your business's web address, for example yourbusiness.onavan.com.",{"title":27,"text":28},"Enter the pairing code","Tap Pair. If it fails, check that both are exactly right.",{"title":30,"text":31},"Pick the location","If you have several locations, you choose here which one this device belongs to.",{"type":33,"variant":34,"text":35},"callout","info","A pairing code is meant for one-time use. To pair a device again later, simply create a new code.",{"type":37,"text":38,"level":39},"heading","Unpairing a device",2,{"type":12,"html":41},"\u003Cp>Is a tablet leaving or being replaced? Use \u003Cb>Unpair device\u003C\u002Fb> in the register menu. The device then has to be paired again with a new code.\u003C\u002Fp>",{"type":33,"variant":43,"text":44},"warning","Always unpair before you dispose of or sell on a device. A paired device otherwise keeps access to your register.","2026-07-31T22:03:37+02:00",[47,62,121,139,158,173,224,267,286,305,324,335,350],{"slug":48,"icon":49,"color":50,"title":51,"description":52,"articles":53},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[54,58],{"slug":55,"title":56,"excerpt":57},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":59,"title":60,"excerpt":61},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":63,"icon":64,"color":65,"title":66,"description":67,"articles":68},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[69,73,77,81,85,89,93,97,101,105,109,113,117],{"slug":70,"title":71,"excerpt":72},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":74,"title":75,"excerpt":76},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":78,"title":79,"excerpt":80},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":82,"title":83,"excerpt":84},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":86,"title":87,"excerpt":88},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":90,"title":91,"excerpt":92},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":94,"title":95,"excerpt":96},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":98,"title":99,"excerpt":100},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":102,"title":103,"excerpt":104},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":106,"title":107,"excerpt":108},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":110,"title":111,"excerpt":112},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":114,"title":115,"excerpt":116},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":118,"title":119,"excerpt":120},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":8,"icon":122,"color":123,"title":9,"description":124,"articles":125},"tablet-smartphone","#0891B2","Pairing a tablet, signing in with a PIN and the customer display.",[126,127,131,135],{"slug":4,"title":5,"excerpt":6},{"slug":128,"title":129,"excerpt":130},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":132,"title":133,"excerpt":134},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":136,"title":137,"excerpt":138},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":140,"icon":141,"color":142,"title":143,"description":144,"articles":145},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[146,150,154],{"slug":147,"title":148,"excerpt":149},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":151,"title":152,"excerpt":153},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":155,"title":156,"excerpt":157},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":159,"icon":160,"color":161,"title":162,"description":163,"articles":164},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[165,169],{"slug":166,"title":167,"excerpt":168},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":170,"title":171,"excerpt":172},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":174,"icon":175,"color":176,"title":177,"description":178,"articles":179},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[180,184,188,192,196,200,204,208,212,216,220],{"slug":181,"title":182,"excerpt":183},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":185,"title":186,"excerpt":187},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":189,"title":190,"excerpt":191},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":193,"title":194,"excerpt":195},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":197,"title":198,"excerpt":199},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":201,"title":202,"excerpt":203},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":205,"title":206,"excerpt":207},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":209,"title":210,"excerpt":211},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":213,"title":214,"excerpt":215},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":217,"title":218,"excerpt":219},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":221,"title":222,"excerpt":223},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":225,"icon":226,"color":227,"title":228,"description":229,"articles":230},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[231,235,239,243,247,251,255,259,263],{"slug":232,"title":233,"excerpt":234},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":236,"title":237,"excerpt":238},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":240,"title":241,"excerpt":242},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":244,"title":245,"excerpt":246},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":248,"title":249,"excerpt":250},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":252,"title":253,"excerpt":254},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":256,"title":257,"excerpt":258},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":260,"title":261,"excerpt":262},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":264,"title":265,"excerpt":266},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":268,"icon":269,"color":270,"title":271,"description":272,"articles":273},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[274,278,282],{"slug":275,"title":276,"excerpt":277},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":279,"title":280,"excerpt":281},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":283,"title":284,"excerpt":285},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":287,"icon":288,"color":289,"title":290,"description":291,"articles":292},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[293,297,301],{"slug":294,"title":295,"excerpt":296},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":298,"title":299,"excerpt":300},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":302,"title":303,"excerpt":304},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":306,"icon":307,"color":308,"title":309,"description":310,"articles":311},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[312,316,320],{"slug":313,"title":314,"excerpt":315},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":317,"title":318,"excerpt":319},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":321,"title":322,"excerpt":323},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":325,"icon":326,"color":327,"title":328,"description":329,"articles":330},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[331],{"slug":332,"title":333,"excerpt":334},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":336,"icon":337,"color":338,"title":339,"description":340,"articles":341},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[342,346],{"slug":343,"title":344,"excerpt":345},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":347,"title":348,"excerpt":349},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":351,"icon":352,"color":353,"title":354,"description":355,"articles":356},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[357,361],{"slug":358,"title":359,"excerpt":360},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":362,"title":363,"excerpt":364},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447530]