[{"data":1,"prerenderedAt":359},["ShallowReactive",2],{"help-article-kassa-afrekenen-contant-kaart-cadeaubon-en":3,"help-index-en":40},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":39},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":8,"title":9},"kassa","Register",[11,14,18,20,22,24,26,28,32,34,36],{"type":12,"html":13},"paragraph","\u003Cp>After \u003Cb>Checkout\u003C\u002Fb> you choose how the guest pays. The amount is always shown at the top under \u003Cb>To pay\u003C\u002Fb>.\u003C\u002Fp>",{"type":15,"text":16,"level":17},"heading","Cash",2,{"type":12,"html":19},"\u003Cp>Enter what you receive under \u003Cb>Amount received\u003C\u002Fb>. The register works out the \u003Cb>change\u003C\u002Fb> for you. If it is too little, you see how much is still short.\u003C\u002Fp>",{"type":15,"text":21,"level":17},"Card",{"type":12,"html":23},"\u003Cp>Choose \u003Cb>Card\u003C\u002Fb> and confirm once the payment has gone through on your card machine.\u003C\u002Fp>",{"type":15,"text":25,"level":17},"Gift card",{"type":12,"html":27},"\u003Cp>Enter the code and tap \u003Cb>Look up balance\u003C\u002Fb>. You then see what is left on it. If that is not enough for the full amount, the register says so and you settle the rest another way.\u003C\u002Fp>",{"type":29,"variant":30,"text":31},"callout","info","If the guest is known and has a gift card in their name, it is listed under “This customer's gift card”. You do not have to retype the code.",{"type":15,"text":33,"level":17},"Split payment",{"type":12,"html":35},"\u003Cp>Does the guest want to pay partly in cash and partly by card? Choose \u003Cb>Split payment\u003C\u002Fb> and divide the amount. The register shows what is left to allocate, or when you have gone over.\u003C\u002Fp>",{"type":29,"variant":37,"text":38},"tip","Want to divide the bill between several people rather than across two payment methods? Then you need “Split bill”, not this button.","2026-07-31T22:03:36+02:00",[41,56,110,133,152,167,218,261,280,299,318,329,344],{"slug":42,"icon":43,"color":44,"title":45,"description":46,"articles":47},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[48,52],{"slug":49,"title":50,"excerpt":51},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":53,"title":54,"excerpt":55},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":57,"color":58,"title":9,"description":59,"articles":60},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[61,65,69,73,77,81,85,89,93,97,98,102,106],{"slug":62,"title":63,"excerpt":64},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":66,"title":67,"excerpt":68},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":70,"title":71,"excerpt":72},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":74,"title":75,"excerpt":76},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":78,"title":79,"excerpt":80},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":82,"title":83,"excerpt":84},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":86,"title":87,"excerpt":88},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":90,"title":91,"excerpt":92},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":94,"title":95,"excerpt":96},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":4,"title":5,"excerpt":6},{"slug":99,"title":100,"excerpt":101},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":103,"title":104,"excerpt":105},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":107,"title":108,"excerpt":109},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":111,"icon":112,"color":113,"title":114,"description":115,"articles":116},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[117,121,125,129],{"slug":118,"title":119,"excerpt":120},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":122,"title":123,"excerpt":124},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":126,"title":127,"excerpt":128},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":130,"title":131,"excerpt":132},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":134,"icon":135,"color":136,"title":137,"description":138,"articles":139},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[140,144,148],{"slug":141,"title":142,"excerpt":143},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":145,"title":146,"excerpt":147},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":149,"title":150,"excerpt":151},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":153,"icon":154,"color":155,"title":156,"description":157,"articles":158},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[159,163],{"slug":160,"title":161,"excerpt":162},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":164,"title":165,"excerpt":166},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":168,"icon":169,"color":170,"title":171,"description":172,"articles":173},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[174,178,182,186,190,194,198,202,206,210,214],{"slug":175,"title":176,"excerpt":177},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":179,"title":180,"excerpt":181},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":183,"title":184,"excerpt":185},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":187,"title":188,"excerpt":189},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":191,"title":192,"excerpt":193},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":195,"title":196,"excerpt":197},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":199,"title":200,"excerpt":201},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":203,"title":204,"excerpt":205},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":207,"title":208,"excerpt":209},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":211,"title":212,"excerpt":213},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":215,"title":216,"excerpt":217},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":219,"icon":220,"color":221,"title":222,"description":223,"articles":224},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[225,229,233,237,241,245,249,253,257],{"slug":226,"title":227,"excerpt":228},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":230,"title":231,"excerpt":232},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":234,"title":235,"excerpt":236},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":238,"title":239,"excerpt":240},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":242,"title":243,"excerpt":244},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":246,"title":247,"excerpt":248},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":250,"title":251,"excerpt":252},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":254,"title":255,"excerpt":256},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":258,"title":259,"excerpt":260},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":262,"icon":263,"color":264,"title":265,"description":266,"articles":267},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[268,272,276],{"slug":269,"title":270,"excerpt":271},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":273,"title":274,"excerpt":275},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":277,"title":278,"excerpt":279},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":281,"icon":282,"color":283,"title":284,"description":285,"articles":286},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[287,291,295],{"slug":288,"title":289,"excerpt":290},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":292,"title":293,"excerpt":294},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":296,"title":297,"excerpt":298},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":300,"icon":301,"color":302,"title":303,"description":304,"articles":305},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[306,310,314],{"slug":307,"title":308,"excerpt":309},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":311,"title":312,"excerpt":313},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":315,"title":316,"excerpt":317},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":319,"icon":320,"color":321,"title":322,"description":323,"articles":324},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[325],{"slug":326,"title":327,"excerpt":328},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":330,"icon":331,"color":332,"title":333,"description":334,"articles":335},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[336,340],{"slug":337,"title":338,"excerpt":339},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":341,"title":342,"excerpt":343},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":345,"icon":346,"color":347,"title":348,"description":349,"articles":350},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[351,355],{"slug":352,"title":353,"excerpt":354},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":356,"title":357,"excerpt":358},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447478]