[{"data":1,"prerenderedAt":352},["ShallowReactive",2],{"help-article-kassa-bonnen-en-keukenbonnen-printen-en":3,"help-index-en":33},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":32},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":8,"title":9},"kassa","Register",[11,14,19,23,25,29],{"type":12,"html":13},"paragraph","\u003Cp>Once an order is paid, the \u003Cb>Print receipts\u003C\u002Fb> screen appears. It has two buttons, and they do different things.\u003C\u002Fp>",{"type":15,"items":16},"list",[17,18],"Customer receipt — proof of payment for the guest, with the products and the amount paid","Kitchen ticket — the work ticket for the kitchen, with the dishes and the notes you added to the lines",{"type":20,"text":21,"level":22},"heading","The pickup number",2,{"type":12,"html":24},"\u003Cp>Every order gets a \u003Cb>pickup number\u003C\u002Fb>. It is printed on the receipt and you use it to call out whose order is ready.\u003C\u002Fp>",{"type":26,"variant":27,"text":28},"callout","info","Printer not responding? Check under Settings whether your printer is still connected. Without a printer you can simply finish the order with “New order”.",{"type":26,"variant":30,"text":31},"tip","Print the kitchen ticket at checkout, not later. The kitchen can then start while you help the next customer.","2026-07-31T22:03:37+02:00",[34,49,103,126,145,160,211,254,273,292,311,322,337],{"slug":35,"icon":36,"color":37,"title":38,"description":39,"articles":40},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[41,45],{"slug":42,"title":43,"excerpt":44},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":46,"title":47,"excerpt":48},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":50,"color":51,"title":9,"description":52,"articles":53},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[54,58,62,66,70,74,78,82,86,90,94,95,99],{"slug":55,"title":56,"excerpt":57},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":59,"title":60,"excerpt":61},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":63,"title":64,"excerpt":65},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":67,"title":68,"excerpt":69},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":71,"title":72,"excerpt":73},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":75,"title":76,"excerpt":77},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":79,"title":80,"excerpt":81},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":83,"title":84,"excerpt":85},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":87,"title":88,"excerpt":89},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":91,"title":92,"excerpt":93},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":4,"title":5,"excerpt":6},{"slug":96,"title":97,"excerpt":98},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":100,"title":101,"excerpt":102},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":104,"icon":105,"color":106,"title":107,"description":108,"articles":109},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[110,114,118,122],{"slug":111,"title":112,"excerpt":113},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":115,"title":116,"excerpt":117},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":119,"title":120,"excerpt":121},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":123,"title":124,"excerpt":125},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":127,"icon":128,"color":129,"title":130,"description":131,"articles":132},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[133,137,141],{"slug":134,"title":135,"excerpt":136},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":138,"title":139,"excerpt":140},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":142,"title":143,"excerpt":144},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":146,"icon":147,"color":148,"title":149,"description":150,"articles":151},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[152,156],{"slug":153,"title":154,"excerpt":155},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":157,"title":158,"excerpt":159},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":161,"icon":162,"color":163,"title":164,"description":165,"articles":166},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[167,171,175,179,183,187,191,195,199,203,207],{"slug":168,"title":169,"excerpt":170},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":172,"title":173,"excerpt":174},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":176,"title":177,"excerpt":178},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":180,"title":181,"excerpt":182},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":184,"title":185,"excerpt":186},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":188,"title":189,"excerpt":190},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":192,"title":193,"excerpt":194},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":196,"title":197,"excerpt":198},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":200,"title":201,"excerpt":202},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":204,"title":205,"excerpt":206},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":208,"title":209,"excerpt":210},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":212,"icon":213,"color":214,"title":215,"description":216,"articles":217},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[218,222,226,230,234,238,242,246,250],{"slug":219,"title":220,"excerpt":221},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":223,"title":224,"excerpt":225},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":227,"title":228,"excerpt":229},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":231,"title":232,"excerpt":233},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":235,"title":236,"excerpt":237},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":239,"title":240,"excerpt":241},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":243,"title":244,"excerpt":245},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":247,"title":248,"excerpt":249},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":251,"title":252,"excerpt":253},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":255,"icon":256,"color":257,"title":258,"description":259,"articles":260},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[261,265,269],{"slug":262,"title":263,"excerpt":264},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":266,"title":267,"excerpt":268},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":270,"title":271,"excerpt":272},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":274,"icon":275,"color":276,"title":277,"description":278,"articles":279},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[280,284,288],{"slug":281,"title":282,"excerpt":283},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":285,"title":286,"excerpt":287},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":289,"title":290,"excerpt":291},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":293,"icon":294,"color":295,"title":296,"description":297,"articles":298},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[299,303,307],{"slug":300,"title":301,"excerpt":302},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":304,"title":305,"excerpt":306},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":308,"title":309,"excerpt":310},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":312,"icon":313,"color":314,"title":315,"description":316,"articles":317},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[318],{"slug":319,"title":320,"excerpt":321},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":323,"icon":324,"color":325,"title":326,"description":327,"articles":328},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[329,333],{"slug":330,"title":331,"excerpt":332},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":334,"title":335,"excerpt":336},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":338,"icon":339,"color":340,"title":341,"description":342,"articles":343},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[344,348],{"slug":345,"title":346,"excerpt":347},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":349,"title":350,"excerpt":351},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447481]