[{"data":1,"prerenderedAt":358},["ShallowReactive",2],{"help-article-kassa-bonnen-parkeren-en":3,"help-index-en":39},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":38},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":8,"title":9},"kassa","Register",[11,14,18,30,32,34],{"type":12,"html":13},"paragraph","\u003Cp>Someone waiting while you are still busy with an order? Tap \u003Cb>Park\u003C\u002Fb>. The order is set aside and your register is immediately clear for the next customer.\u003C\u002Fp>",{"type":15,"text":16,"level":17},"heading","Getting it back",2,{"type":19,"items":20},"steps",[21,24,27],{"title":22,"text":23},"Open “Parked”","The button sits at the top of the register.",{"title":25,"text":26},"Pick the order","Each one shows how long ago it was parked, for example “just now” or “12 min ago”.",{"title":28,"text":29},"Tap “Resume”","The order is back on your screen and you can carry on.",{"type":15,"text":31,"level":17},"Open orders",{"type":12,"html":33},"\u003Cp>The same window has an \u003Cb>Open orders\u003C\u002Fb> tab. Those are orders already in the system but not yet paid — from a table, for example. \u003Cb>Load\u003C\u002Fb> pulls such an order onto the register so you can settle it.\u003C\u002Fp>",{"type":35,"variant":36,"text":37},"callout","warning","If you switch orders while the current one is unsaved, the register asks for confirmation first. Read that message — otherwise you lose the lines you rang up.","2026-07-31T22:03:36+02:00",[40,55,109,132,151,166,217,260,279,298,317,328,343],{"slug":41,"icon":42,"color":43,"title":44,"description":45,"articles":46},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[47,51],{"slug":48,"title":49,"excerpt":50},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":52,"title":53,"excerpt":54},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":56,"color":57,"title":9,"description":58,"articles":59},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[60,64,68,72,76,80,84,88,89,93,97,101,105],{"slug":61,"title":62,"excerpt":63},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":65,"title":66,"excerpt":67},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":69,"title":70,"excerpt":71},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":73,"title":74,"excerpt":75},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":77,"title":78,"excerpt":79},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":81,"title":82,"excerpt":83},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":85,"title":86,"excerpt":87},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":4,"title":5,"excerpt":6},{"slug":90,"title":91,"excerpt":92},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":94,"title":95,"excerpt":96},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":98,"title":99,"excerpt":100},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":102,"title":103,"excerpt":104},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":106,"title":107,"excerpt":108},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":110,"icon":111,"color":112,"title":113,"description":114,"articles":115},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[116,120,124,128],{"slug":117,"title":118,"excerpt":119},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":121,"title":122,"excerpt":123},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":125,"title":126,"excerpt":127},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":129,"title":130,"excerpt":131},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":133,"icon":134,"color":135,"title":136,"description":137,"articles":138},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[139,143,147],{"slug":140,"title":141,"excerpt":142},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":144,"title":145,"excerpt":146},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":148,"title":149,"excerpt":150},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":152,"icon":153,"color":154,"title":155,"description":156,"articles":157},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[158,162],{"slug":159,"title":160,"excerpt":161},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":163,"title":164,"excerpt":165},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":167,"icon":168,"color":169,"title":170,"description":171,"articles":172},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[173,177,181,185,189,193,197,201,205,209,213],{"slug":174,"title":175,"excerpt":176},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":178,"title":179,"excerpt":180},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":182,"title":183,"excerpt":184},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":186,"title":187,"excerpt":188},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":190,"title":191,"excerpt":192},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":194,"title":195,"excerpt":196},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":198,"title":199,"excerpt":200},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":202,"title":203,"excerpt":204},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":206,"title":207,"excerpt":208},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":210,"title":211,"excerpt":212},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":214,"title":215,"excerpt":216},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":218,"icon":219,"color":220,"title":221,"description":222,"articles":223},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[224,228,232,236,240,244,248,252,256],{"slug":225,"title":226,"excerpt":227},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":229,"title":230,"excerpt":231},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":233,"title":234,"excerpt":235},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":237,"title":238,"excerpt":239},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":241,"title":242,"excerpt":243},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":245,"title":246,"excerpt":247},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":249,"title":250,"excerpt":251},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":253,"title":254,"excerpt":255},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":257,"title":258,"excerpt":259},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":261,"icon":262,"color":263,"title":264,"description":265,"articles":266},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[267,271,275],{"slug":268,"title":269,"excerpt":270},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":272,"title":273,"excerpt":274},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":276,"title":277,"excerpt":278},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":280,"icon":281,"color":282,"title":283,"description":284,"articles":285},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[286,290,294],{"slug":287,"title":288,"excerpt":289},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":291,"title":292,"excerpt":293},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":295,"title":296,"excerpt":297},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":299,"icon":300,"color":301,"title":302,"description":303,"articles":304},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[305,309,313],{"slug":306,"title":307,"excerpt":308},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":310,"title":311,"excerpt":312},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":314,"title":315,"excerpt":316},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":318,"icon":319,"color":320,"title":321,"description":322,"articles":323},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[324],{"slug":325,"title":326,"excerpt":327},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":329,"icon":330,"color":331,"title":332,"description":333,"articles":334},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[335,339],{"slug":336,"title":337,"excerpt":338},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":340,"title":341,"excerpt":342},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":344,"icon":345,"color":346,"title":347,"description":348,"articles":349},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[350,354],{"slug":351,"title":352,"excerpt":353},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":355,"title":356,"excerpt":357},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447466]