[{"data":1,"prerenderedAt":353},["ShallowReactive",2],{"help-article-kassa-een-bestelling-aanslaan-en":3,"help-index-en":34},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":33},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":8,"title":9},"kassa","Register",[11,14,29],{"type":12,"html":13},"paragraph","\u003Cp>Open the register through \u003Cb>Register\u003C\u002Fb> in the menu. You will see your menu with categories, or the floor plan with tables — you choose which of the two opens by default.\u003C\u002Fp>",{"type":15,"items":16},"steps",[17,20,23,26],{"title":18,"text":19},"Pick the products","Tap a category and then the products. They appear in the receipt on the right.",{"title":21,"text":22},"Adjust where needed","Tap a line in the receipt to change the quantity, add a note or remove it.",{"title":24,"text":25},"Choose the payment method","Cash, card or one of the online methods you have enabled.",{"title":27,"text":28},"Take payment","The receipt is closed and, if you have a printer connected, printed straight away.",{"type":30,"variant":31,"text":32},"callout","tip","Working with tables? Put the order on a table instead of paying immediately. The bill then stays open until the guest leaves.","2026-07-31T21:34:06+02:00",[35,50,104,127,146,161,212,255,274,293,312,323,338],{"slug":36,"icon":37,"color":38,"title":39,"description":40,"articles":41},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[42,46],{"slug":43,"title":44,"excerpt":45},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":47,"title":48,"excerpt":49},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":51,"color":52,"title":9,"description":53,"articles":54},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[55,56,60,64,68,72,76,80,84,88,92,96,100],{"slug":4,"title":5,"excerpt":6},{"slug":57,"title":58,"excerpt":59},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":61,"title":62,"excerpt":63},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":65,"title":66,"excerpt":67},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":69,"title":70,"excerpt":71},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":73,"title":74,"excerpt":75},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":77,"title":78,"excerpt":79},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":81,"title":82,"excerpt":83},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":85,"title":86,"excerpt":87},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":89,"title":90,"excerpt":91},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":93,"title":94,"excerpt":95},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":97,"title":98,"excerpt":99},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":101,"title":102,"excerpt":103},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":105,"icon":106,"color":107,"title":108,"description":109,"articles":110},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[111,115,119,123],{"slug":112,"title":113,"excerpt":114},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":116,"title":117,"excerpt":118},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":120,"title":121,"excerpt":122},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":124,"title":125,"excerpt":126},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":128,"icon":129,"color":130,"title":131,"description":132,"articles":133},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[134,138,142],{"slug":135,"title":136,"excerpt":137},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":139,"title":140,"excerpt":141},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":143,"title":144,"excerpt":145},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":147,"icon":148,"color":149,"title":150,"description":151,"articles":152},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[153,157],{"slug":154,"title":155,"excerpt":156},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":158,"title":159,"excerpt":160},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":162,"icon":163,"color":164,"title":165,"description":166,"articles":167},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[168,172,176,180,184,188,192,196,200,204,208],{"slug":169,"title":170,"excerpt":171},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":173,"title":174,"excerpt":175},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":177,"title":178,"excerpt":179},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":181,"title":182,"excerpt":183},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":185,"title":186,"excerpt":187},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":189,"title":190,"excerpt":191},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":193,"title":194,"excerpt":195},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":197,"title":198,"excerpt":199},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":201,"title":202,"excerpt":203},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":205,"title":206,"excerpt":207},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":209,"title":210,"excerpt":211},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":213,"icon":214,"color":215,"title":216,"description":217,"articles":218},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[219,223,227,231,235,239,243,247,251],{"slug":220,"title":221,"excerpt":222},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":224,"title":225,"excerpt":226},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":228,"title":229,"excerpt":230},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":232,"title":233,"excerpt":234},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":236,"title":237,"excerpt":238},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":240,"title":241,"excerpt":242},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":244,"title":245,"excerpt":246},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":248,"title":249,"excerpt":250},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":252,"title":253,"excerpt":254},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":256,"icon":257,"color":258,"title":259,"description":260,"articles":261},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[262,266,270],{"slug":263,"title":264,"excerpt":265},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":267,"title":268,"excerpt":269},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":271,"title":272,"excerpt":273},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":275,"icon":276,"color":277,"title":278,"description":279,"articles":280},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[281,285,289],{"slug":282,"title":283,"excerpt":284},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":286,"title":287,"excerpt":288},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":290,"title":291,"excerpt":292},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":294,"icon":295,"color":296,"title":297,"description":298,"articles":299},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[300,304,308],{"slug":301,"title":302,"excerpt":303},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":305,"title":306,"excerpt":307},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":309,"title":310,"excerpt":311},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":313,"icon":314,"color":315,"title":316,"description":317,"articles":318},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[319],{"slug":320,"title":321,"excerpt":322},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":324,"icon":325,"color":326,"title":327,"description":328,"articles":329},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[330,334],{"slug":331,"title":332,"excerpt":333},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":335,"title":336,"excerpt":337},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":339,"icon":340,"color":341,"title":342,"description":343,"articles":344},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[345,349],{"slug":346,"title":347,"excerpt":348},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":350,"title":351,"excerpt":352},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447408]