[{"data":1,"prerenderedAt":350},["ShallowReactive",2],{"help-article-kassa-een-vrij-bedrag-toevoegen-en":3,"help-index-en":31},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":30},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":8,"title":9},"kassa","Register",[11,14,26],{"type":12,"html":13},"paragraph","\u003Cp>The \u003Cb>Custom amount\u003C\u002Fb> button puts something on the order that is not a product in your system. Think deposits, a tip or a one-off arrangement with a guest.\u003C\u002Fp>",{"type":15,"items":16},"steps",[17,20,23],{"title":18,"text":19},"Tap “Custom amount”","The button sits with the product list.",{"title":21,"text":22},"Enter a description","For example “Deposit” or “Tip”. That text appears on the receipt.",{"title":24,"text":25},"Enter the amount","Then tap Add and it is on the order.",{"type":27,"variant":28,"text":29},"callout","tip","Ringing something up as a custom amount often? Make it a real product under Products. It then counts properly in your reports, which a custom amount does not do at product level.","2026-07-31T22:03:35+02:00",[32,47,101,124,143,158,209,252,271,290,309,320,335],{"slug":33,"icon":34,"color":35,"title":36,"description":37,"articles":38},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[39,43],{"slug":40,"title":41,"excerpt":42},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":44,"title":45,"excerpt":46},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":48,"color":49,"title":9,"description":50,"articles":51},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[52,56,60,64,65,69,73,77,81,85,89,93,97],{"slug":53,"title":54,"excerpt":55},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":57,"title":58,"excerpt":59},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":61,"title":62,"excerpt":63},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":4,"title":5,"excerpt":6},{"slug":66,"title":67,"excerpt":68},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":70,"title":71,"excerpt":72},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":74,"title":75,"excerpt":76},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":78,"title":79,"excerpt":80},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":82,"title":83,"excerpt":84},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":86,"title":87,"excerpt":88},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":90,"title":91,"excerpt":92},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":94,"title":95,"excerpt":96},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":98,"title":99,"excerpt":100},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":102,"icon":103,"color":104,"title":105,"description":106,"articles":107},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[108,112,116,120],{"slug":109,"title":110,"excerpt":111},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":113,"title":114,"excerpt":115},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":117,"title":118,"excerpt":119},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":121,"title":122,"excerpt":123},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":125,"icon":126,"color":127,"title":128,"description":129,"articles":130},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[131,135,139],{"slug":132,"title":133,"excerpt":134},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":136,"title":137,"excerpt":138},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":140,"title":141,"excerpt":142},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":144,"icon":145,"color":146,"title":147,"description":148,"articles":149},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[150,154],{"slug":151,"title":152,"excerpt":153},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":155,"title":156,"excerpt":157},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":159,"icon":160,"color":161,"title":162,"description":163,"articles":164},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[165,169,173,177,181,185,189,193,197,201,205],{"slug":166,"title":167,"excerpt":168},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":170,"title":171,"excerpt":172},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":174,"title":175,"excerpt":176},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":178,"title":179,"excerpt":180},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":182,"title":183,"excerpt":184},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":186,"title":187,"excerpt":188},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":190,"title":191,"excerpt":192},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":194,"title":195,"excerpt":196},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":198,"title":199,"excerpt":200},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":202,"title":203,"excerpt":204},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":206,"title":207,"excerpt":208},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":210,"icon":211,"color":212,"title":213,"description":214,"articles":215},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[216,220,224,228,232,236,240,244,248],{"slug":217,"title":218,"excerpt":219},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":221,"title":222,"excerpt":223},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":225,"title":226,"excerpt":227},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":229,"title":230,"excerpt":231},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":233,"title":234,"excerpt":235},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":237,"title":238,"excerpt":239},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":241,"title":242,"excerpt":243},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":245,"title":246,"excerpt":247},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":249,"title":250,"excerpt":251},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":253,"icon":254,"color":255,"title":256,"description":257,"articles":258},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[259,263,267],{"slug":260,"title":261,"excerpt":262},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":264,"title":265,"excerpt":266},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":268,"title":269,"excerpt":270},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":272,"icon":273,"color":274,"title":275,"description":276,"articles":277},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[278,282,286],{"slug":279,"title":280,"excerpt":281},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":283,"title":284,"excerpt":285},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":287,"title":288,"excerpt":289},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":291,"icon":292,"color":293,"title":294,"description":295,"articles":296},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[297,301,305],{"slug":298,"title":299,"excerpt":300},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":302,"title":303,"excerpt":304},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":306,"title":307,"excerpt":308},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":310,"icon":311,"color":312,"title":313,"description":314,"articles":315},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[316],{"slug":317,"title":318,"excerpt":319},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":321,"icon":322,"color":323,"title":324,"description":325,"articles":326},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[327,331],{"slug":328,"title":329,"excerpt":330},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":332,"title":333,"excerpt":334},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":336,"icon":337,"color":338,"title":339,"description":340,"articles":341},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[342,346],{"slug":343,"title":344,"excerpt":345},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":347,"title":348,"excerpt":349},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447422]