[{"data":1,"prerenderedAt":347},["ShallowReactive",2],{"help-article-kassa-meenemen-of-hier-opeten-en":3,"help-index-en":28},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":27},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":8,"title":9},"kassa","Register",[11,14,18,20,24],{"type":12,"html":13},"paragraph","\u003Cp>Above the order you set whether it is \u003Cb>Takeaway\u003C\u002Fb> or \u003Cb>Eat in\u003C\u002Fb>. That choice affects things like the VAT rate and how the order reaches the kitchen.\u003C\u002Fp>",{"type":15,"text":16,"level":17},"heading","Pickup time",2,{"type":12,"html":19},"\u003Cp>By default an order is set to \u003Cb>As soon as possible\u003C\u002Fb>. Does the guest want it later? Tap \u003Cb>Pick a time\u003C\u002Fb> and select a slot.\u003C\u002Fp>",{"type":21,"variant":22,"text":23},"callout","tip","Use “Pick a time” for phone orders being collected later too. The kitchen then knows when to start, instead of starting right away.",{"type":21,"variant":25,"text":26},"info","How much time you need per order is set under Settings › Sales channels, under preparation time.","2026-07-31T22:03:35+02:00",[29,44,98,121,140,155,206,249,268,287,306,317,332],{"slug":30,"icon":31,"color":32,"title":33,"description":34,"articles":35},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[36,40],{"slug":37,"title":38,"excerpt":39},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":41,"title":42,"excerpt":43},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":45,"color":46,"title":9,"description":47,"articles":48},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[49,53,57,61,65,66,70,74,78,82,86,90,94],{"slug":50,"title":51,"excerpt":52},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":54,"title":55,"excerpt":56},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":58,"title":59,"excerpt":60},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":62,"title":63,"excerpt":64},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":4,"title":5,"excerpt":6},{"slug":67,"title":68,"excerpt":69},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":71,"title":72,"excerpt":73},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":75,"title":76,"excerpt":77},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":79,"title":80,"excerpt":81},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":83,"title":84,"excerpt":85},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":87,"title":88,"excerpt":89},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":91,"title":92,"excerpt":93},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":95,"title":96,"excerpt":97},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":99,"icon":100,"color":101,"title":102,"description":103,"articles":104},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[105,109,113,117],{"slug":106,"title":107,"excerpt":108},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":110,"title":111,"excerpt":112},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":114,"title":115,"excerpt":116},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":118,"title":119,"excerpt":120},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":122,"icon":123,"color":124,"title":125,"description":126,"articles":127},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[128,132,136],{"slug":129,"title":130,"excerpt":131},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":133,"title":134,"excerpt":135},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":137,"title":138,"excerpt":139},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":141,"icon":142,"color":143,"title":144,"description":145,"articles":146},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[147,151],{"slug":148,"title":149,"excerpt":150},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":152,"title":153,"excerpt":154},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":156,"icon":157,"color":158,"title":159,"description":160,"articles":161},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[162,166,170,174,178,182,186,190,194,198,202],{"slug":163,"title":164,"excerpt":165},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":167,"title":168,"excerpt":169},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":171,"title":172,"excerpt":173},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":175,"title":176,"excerpt":177},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":179,"title":180,"excerpt":181},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":183,"title":184,"excerpt":185},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":187,"title":188,"excerpt":189},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":191,"title":192,"excerpt":193},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":195,"title":196,"excerpt":197},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":199,"title":200,"excerpt":201},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":203,"title":204,"excerpt":205},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":207,"icon":208,"color":209,"title":210,"description":211,"articles":212},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[213,217,221,225,229,233,237,241,245],{"slug":214,"title":215,"excerpt":216},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":218,"title":219,"excerpt":220},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":222,"title":223,"excerpt":224},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":226,"title":227,"excerpt":228},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":230,"title":231,"excerpt":232},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":234,"title":235,"excerpt":236},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":238,"title":239,"excerpt":240},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":242,"title":243,"excerpt":244},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":246,"title":247,"excerpt":248},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":250,"icon":251,"color":252,"title":253,"description":254,"articles":255},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[256,260,264],{"slug":257,"title":258,"excerpt":259},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":261,"title":262,"excerpt":263},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":265,"title":266,"excerpt":267},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":269,"icon":270,"color":271,"title":272,"description":273,"articles":274},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[275,279,283],{"slug":276,"title":277,"excerpt":278},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":280,"title":281,"excerpt":282},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":284,"title":285,"excerpt":286},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":288,"icon":289,"color":290,"title":291,"description":292,"articles":293},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[294,298,302],{"slug":295,"title":296,"excerpt":297},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":299,"title":300,"excerpt":301},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":303,"title":304,"excerpt":305},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":307,"icon":308,"color":309,"title":310,"description":311,"articles":312},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[313],{"slug":314,"title":315,"excerpt":316},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":318,"icon":319,"color":320,"title":321,"description":322,"articles":323},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[324,328],{"slug":325,"title":326,"excerpt":327},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":329,"title":330,"excerpt":331},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":333,"icon":334,"color":335,"title":336,"description":337,"articles":338},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[339,343],{"slug":340,"title":341,"excerpt":342},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":344,"title":345,"excerpt":346},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447430]