[{"data":1,"prerenderedAt":363},["ShallowReactive",2],{"help-article-kassa-werken-met-tafels-en":3,"help-index-en":44},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":43},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":8,"title":9},"kassa","Register",[11,14,18,20,32,34,36,40],{"type":12,"html":13},"paragraph","\u003Cp>If you work with table service, you put an order on a table instead of paying straight away. The bill stays open until the guest leaves, so you can keep adding dishes and drinks.\u003C\u002Fp>",{"type":15,"text":16,"level":17},"heading","The floor plan",2,{"type":12,"html":19},"\u003Cp>You find the floor plan under \u003Cb>Agenda › Table service\u003C\u002Fb>. It shows your floors with the tables on them, and whether each one is occupied.\u003C\u002Fp>",{"type":21,"items":22},"steps",[23,26,29],{"title":24,"text":25},"Tap a table","If the table is free you can start a walk-in or create a reservation. If there is already an order, it opens.",{"title":27,"text":28},"Add items from the register","Pick the table and ring up the extra products; they go onto the same bill.",{"title":30,"text":31},"Settle when the guest leaves","The bill is closed and the table becomes free again.",{"type":15,"text":33,"level":17},"Setting up tables",{"type":12,"html":35},"\u003Cp>You manage floors and tables from \u003Cb>Settings\u003C\u002Fb>. For each table you set a name and the number of seats; the agenda uses those seats to work out whether a party fits.\u003C\u002Fp>",{"type":37,"variant":38,"text":39},"callout","tip","Want the register to open on the floor plan instead of the menu? Set that under Settings › Sales channels.",{"type":37,"variant":41,"text":42},"info","Under Settings › Table QR you create a QR code per table, so guests can order from their own phone.","2026-07-31T22:03:43+02:00",[45,60,114,137,156,171,222,265,284,303,322,333,348],{"slug":46,"icon":47,"color":48,"title":49,"description":50,"articles":51},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[52,56],{"slug":53,"title":54,"excerpt":55},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":57,"title":58,"excerpt":59},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":8,"icon":61,"color":62,"title":9,"description":63,"articles":64},"monitor","#16A34A","Everything you do at the register: ringing up, splitting, paying and printing.",[65,69,73,77,81,85,89,90,94,98,102,106,110],{"slug":66,"title":67,"excerpt":68},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":70,"title":71,"excerpt":72},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":74,"title":75,"excerpt":76},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":78,"title":79,"excerpt":80},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":82,"title":83,"excerpt":84},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":86,"title":87,"excerpt":88},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":4,"title":5,"excerpt":6},{"slug":91,"title":92,"excerpt":93},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":95,"title":96,"excerpt":97},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":99,"title":100,"excerpt":101},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":103,"title":104,"excerpt":105},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":107,"title":108,"excerpt":109},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":111,"title":112,"excerpt":113},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":115,"icon":116,"color":117,"title":118,"description":119,"articles":120},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[121,125,129,133],{"slug":122,"title":123,"excerpt":124},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":126,"title":127,"excerpt":128},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":130,"title":131,"excerpt":132},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":134,"title":135,"excerpt":136},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":138,"icon":139,"color":140,"title":141,"description":142,"articles":143},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[144,148,152],{"slug":145,"title":146,"excerpt":147},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":149,"title":150,"excerpt":151},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":153,"title":154,"excerpt":155},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":157,"icon":158,"color":159,"title":160,"description":161,"articles":162},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[163,167],{"slug":164,"title":165,"excerpt":166},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":168,"title":169,"excerpt":170},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":172,"icon":173,"color":174,"title":175,"description":176,"articles":177},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[178,182,186,190,194,198,202,206,210,214,218],{"slug":179,"title":180,"excerpt":181},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":183,"title":184,"excerpt":185},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":187,"title":188,"excerpt":189},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":191,"title":192,"excerpt":193},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":195,"title":196,"excerpt":197},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":199,"title":200,"excerpt":201},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":203,"title":204,"excerpt":205},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":207,"title":208,"excerpt":209},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":211,"title":212,"excerpt":213},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":215,"title":216,"excerpt":217},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":219,"title":220,"excerpt":221},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":223,"icon":224,"color":225,"title":226,"description":227,"articles":228},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[229,233,237,241,245,249,253,257,261],{"slug":230,"title":231,"excerpt":232},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":234,"title":235,"excerpt":236},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":238,"title":239,"excerpt":240},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":242,"title":243,"excerpt":244},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":246,"title":247,"excerpt":248},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":250,"title":251,"excerpt":252},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":254,"title":255,"excerpt":256},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":258,"title":259,"excerpt":260},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":262,"title":263,"excerpt":264},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":266,"icon":267,"color":268,"title":269,"description":270,"articles":271},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[272,276,280],{"slug":273,"title":274,"excerpt":275},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":277,"title":278,"excerpt":279},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":281,"title":282,"excerpt":283},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":285,"icon":286,"color":287,"title":288,"description":289,"articles":290},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[291,295,299],{"slug":292,"title":293,"excerpt":294},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":296,"title":297,"excerpt":298},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":300,"title":301,"excerpt":302},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":304,"icon":305,"color":306,"title":307,"description":308,"articles":309},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[310,314,318],{"slug":311,"title":312,"excerpt":313},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":315,"title":316,"excerpt":317},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":319,"title":320,"excerpt":321},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":323,"icon":324,"color":325,"title":326,"description":327,"articles":328},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[329],{"slug":330,"title":331,"excerpt":332},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":334,"icon":335,"color":336,"title":337,"description":338,"articles":339},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[340,344],{"slug":341,"title":342,"excerpt":343},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":345,"title":346,"excerpt":347},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":349,"icon":350,"color":351,"title":352,"description":353,"articles":354},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[355,359],{"slug":356,"title":357,"excerpt":358},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":360,"title":361,"excerpt":362},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447464]