[{"data":1,"prerenderedAt":356},["ShallowReactive",2],{"help-article-online-bestellen-de-bestelzuil-instellen-en":3,"help-index-en":37},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":36},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":8,"title":9},"online-bestellen","Online ordering",[11,14,29,33],{"type":12,"html":13},"paragraph","\u003Cp>The kiosk is a self-service screen in your venue. Guests pick their own order and pay on the spot, without anyone needing to stand behind the register.\u003C\u002Fp>",{"type":15,"items":16},"steps",[17,20,23,26],{"title":18,"text":19},"Turn the kiosk on","Go to Settings › Sales channels and enable the Kiosk channel.",{"title":21,"text":22},"Choose the payment methods","On the kiosk channel you tick how guests may pay — card only, for example, so no cash goes near the kiosk.",{"title":24,"text":25},"Set the languages","You can enable several languages; the guest picks one on the start screen.",{"title":27,"text":28},"Open the kiosk on the screen","On the device, go to your venue's address with \u002Fkiosk at the end and put the browser in full screen.",{"type":30,"variant":31,"text":32},"callout","tip","Lock the device in kiosk mode so guests cannot accidentally navigate away from the ordering page. On most tablets this is called “guided access” or “pinning”.",{"type":30,"variant":34,"text":35},"info","The kiosk uses the same menu as your webshop and register. Change a price under Products and it changes everywhere at once.","2026-07-31T21:54:05+02:00",[38,53,112,135,149,164,215,258,277,296,315,326,341],{"slug":39,"icon":40,"color":41,"title":42,"description":43,"articles":44},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[45,49],{"slug":46,"title":47,"excerpt":48},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":50,"title":51,"excerpt":52},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":54,"icon":55,"color":56,"title":57,"description":58,"articles":59},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[60,64,68,72,76,80,84,88,92,96,100,104,108],{"slug":61,"title":62,"excerpt":63},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":65,"title":66,"excerpt":67},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":69,"title":70,"excerpt":71},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":73,"title":74,"excerpt":75},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":77,"title":78,"excerpt":79},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":81,"title":82,"excerpt":83},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":85,"title":86,"excerpt":87},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":89,"title":90,"excerpt":91},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":93,"title":94,"excerpt":95},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":97,"title":98,"excerpt":99},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":101,"title":102,"excerpt":103},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":105,"title":106,"excerpt":107},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":109,"title":110,"excerpt":111},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":113,"icon":114,"color":115,"title":116,"description":117,"articles":118},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[119,123,127,131],{"slug":120,"title":121,"excerpt":122},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":124,"title":125,"excerpt":126},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":128,"title":129,"excerpt":130},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":132,"title":133,"excerpt":134},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":8,"icon":136,"color":137,"title":9,"description":138,"articles":139},"shopping-bag","#0D9488","Your webshop, the kiosk and which payment methods customers get.",[140,144,148],{"slug":141,"title":142,"excerpt":143},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":145,"title":146,"excerpt":147},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":4,"title":5,"excerpt":6},{"slug":150,"icon":151,"color":152,"title":153,"description":154,"articles":155},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[156,160],{"slug":157,"title":158,"excerpt":159},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":161,"title":162,"excerpt":163},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":165,"icon":166,"color":167,"title":168,"description":169,"articles":170},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[171,175,179,183,187,191,195,199,203,207,211],{"slug":172,"title":173,"excerpt":174},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":176,"title":177,"excerpt":178},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":180,"title":181,"excerpt":182},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":184,"title":185,"excerpt":186},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":188,"title":189,"excerpt":190},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":192,"title":193,"excerpt":194},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":196,"title":197,"excerpt":198},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":200,"title":201,"excerpt":202},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":204,"title":205,"excerpt":206},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":208,"title":209,"excerpt":210},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":212,"title":213,"excerpt":214},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":216,"icon":217,"color":218,"title":219,"description":220,"articles":221},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[222,226,230,234,238,242,246,250,254],{"slug":223,"title":224,"excerpt":225},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":227,"title":228,"excerpt":229},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":231,"title":232,"excerpt":233},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":235,"title":236,"excerpt":237},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":239,"title":240,"excerpt":241},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":243,"title":244,"excerpt":245},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":247,"title":248,"excerpt":249},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":251,"title":252,"excerpt":253},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":255,"title":256,"excerpt":257},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":259,"icon":260,"color":261,"title":262,"description":263,"articles":264},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[265,269,273],{"slug":266,"title":267,"excerpt":268},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":270,"title":271,"excerpt":272},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":274,"title":275,"excerpt":276},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":278,"icon":279,"color":280,"title":281,"description":282,"articles":283},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[284,288,292],{"slug":285,"title":286,"excerpt":287},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":289,"title":290,"excerpt":291},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":293,"title":294,"excerpt":295},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":297,"icon":298,"color":299,"title":300,"description":301,"articles":302},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[303,307,311],{"slug":304,"title":305,"excerpt":306},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":308,"title":309,"excerpt":310},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":312,"title":313,"excerpt":314},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":316,"icon":317,"color":318,"title":319,"description":320,"articles":321},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[322],{"slug":323,"title":324,"excerpt":325},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":327,"icon":328,"color":329,"title":330,"description":331,"articles":332},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[333,337],{"slug":334,"title":335,"excerpt":336},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":338,"title":339,"excerpt":340},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":342,"icon":343,"color":344,"title":345,"description":346,"articles":347},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[348,352],{"slug":349,"title":350,"excerpt":351},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":353,"title":354,"excerpt":355},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871447902]