[{"data":1,"prerenderedAt":353},["ShallowReactive",2],{"help-article-producten-en-menu-prijs-btw-en-punten-en":3,"help-index-en":34},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":33},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":8,"title":9},"producten-en-menu","Products & menu",[11,14,20,24,28,30],{"type":12,"html":13},"paragraph","\u003Cp>The product form has three fields to do with money and points.\u003C\u002Fp>",{"type":15,"items":16},"list",[17,18,19],"Price — the amount the customer pays","Tax (%) — the percentage already included in that price, not added on top","Points earned on purchase — how many loyalty points the customer keeps from it",{"type":21,"variant":22,"text":23},"callout","warning","Note that tax is included in the price. Enter a price and then a VAT percentage and the price does not go up — Onavan only works out which part of it is tax.",{"type":25,"text":26,"level":27},"heading","Paying with points",2,{"type":12,"html":29},"\u003Cp>Want customers to be able to pay for a product with loyalty points? Fill in the \u003Cb>points price\u003C\u002Fb>: how many points it costs to redeem this product.\u003C\u002Fp>",{"type":21,"variant":31,"text":32},"tip","Do not open your whole menu to points. One or two attractive items work better — collecting then stays something people work towards.","2026-07-31T23:57:37+02:00",[35,50,109,132,151,166,217,255,274,293,312,323,338],{"slug":36,"icon":37,"color":38,"title":39,"description":40,"articles":41},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[42,46],{"slug":43,"title":44,"excerpt":45},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":47,"title":48,"excerpt":49},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":51,"icon":52,"color":53,"title":54,"description":55,"articles":56},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[57,61,65,69,73,77,81,85,89,93,97,101,105],{"slug":58,"title":59,"excerpt":60},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":62,"title":63,"excerpt":64},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":66,"title":67,"excerpt":68},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":70,"title":71,"excerpt":72},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":74,"title":75,"excerpt":76},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":78,"title":79,"excerpt":80},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":82,"title":83,"excerpt":84},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":86,"title":87,"excerpt":88},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":90,"title":91,"excerpt":92},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":94,"title":95,"excerpt":96},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":98,"title":99,"excerpt":100},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":102,"title":103,"excerpt":104},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":106,"title":107,"excerpt":108},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":110,"icon":111,"color":112,"title":113,"description":114,"articles":115},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[116,120,124,128],{"slug":117,"title":118,"excerpt":119},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":121,"title":122,"excerpt":123},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":125,"title":126,"excerpt":127},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":129,"title":130,"excerpt":131},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":133,"icon":134,"color":135,"title":136,"description":137,"articles":138},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[139,143,147],{"slug":140,"title":141,"excerpt":142},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":144,"title":145,"excerpt":146},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":148,"title":149,"excerpt":150},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":152,"icon":153,"color":154,"title":155,"description":156,"articles":157},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[158,162],{"slug":159,"title":160,"excerpt":161},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":163,"title":164,"excerpt":165},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":167,"icon":168,"color":169,"title":170,"description":171,"articles":172},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[173,177,181,185,189,193,197,201,205,209,213],{"slug":174,"title":175,"excerpt":176},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":178,"title":179,"excerpt":180},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":182,"title":183,"excerpt":184},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":186,"title":187,"excerpt":188},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":190,"title":191,"excerpt":192},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":194,"title":195,"excerpt":196},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":198,"title":199,"excerpt":200},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":202,"title":203,"excerpt":204},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":206,"title":207,"excerpt":208},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":210,"title":211,"excerpt":212},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":214,"title":215,"excerpt":216},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":8,"icon":218,"color":219,"title":9,"description":220,"articles":221},"utensils","#F59E0B","Building your menu: products, prices, photos, options, cost price and stock.",[222,226,227,231,235,239,243,247,251],{"slug":223,"title":224,"excerpt":225},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":4,"title":5,"excerpt":6},{"slug":228,"title":229,"excerpt":230},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":232,"title":233,"excerpt":234},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":236,"title":237,"excerpt":238},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":240,"title":241,"excerpt":242},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":244,"title":245,"excerpt":246},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":248,"title":249,"excerpt":250},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":252,"title":253,"excerpt":254},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":256,"icon":257,"color":258,"title":259,"description":260,"articles":261},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[262,266,270],{"slug":263,"title":264,"excerpt":265},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":267,"title":268,"excerpt":269},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":271,"title":272,"excerpt":273},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":275,"icon":276,"color":277,"title":278,"description":279,"articles":280},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[281,285,289],{"slug":282,"title":283,"excerpt":284},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":286,"title":287,"excerpt":288},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":290,"title":291,"excerpt":292},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":294,"icon":295,"color":296,"title":297,"description":298,"articles":299},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[300,304,308],{"slug":301,"title":302,"excerpt":303},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":305,"title":306,"excerpt":307},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":309,"title":310,"excerpt":311},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":313,"icon":314,"color":315,"title":316,"description":317,"articles":318},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[319],{"slug":320,"title":321,"excerpt":322},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":324,"icon":325,"color":326,"title":327,"description":328,"articles":329},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[330,334],{"slug":331,"title":332,"excerpt":333},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":335,"title":336,"excerpt":337},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":339,"icon":340,"color":341,"title":342,"description":343,"articles":344},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[345,349],{"slug":346,"title":347,"excerpt":348},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":350,"title":351,"excerpt":352},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871448270]