[{"data":1,"prerenderedAt":354},["ShallowReactive",2],{"help-article-producten-en-menu-zichtbaarheid-en-tijdblokken-en":3,"help-index-en":35},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":34},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":8,"title":9},"producten-en-menu","Products & menu",[11,14,20,24,28,30,32],{"type":12,"html":13},"paragraph","\u003Cp>There are three ways to control whether a product can be ordered. They each do something slightly different.\u003C\u002Fp>",{"type":15,"items":16},"list",[17,18,19],"Visible in the webshop — off means the product appears nowhere","Sold out — the product stays visible, but cannot be ordered right now","Time blocks — the product can only be ordered within certain hours",{"type":21,"variant":22,"text":23},"callout","tip","Temporarily out of something? Use “Sold out” rather than switching off “Visible”. The guest then sees you normally do have it, and you only have to switch it back tomorrow.",{"type":25,"text":26,"level":27},"heading","Time blocks",2,{"type":12,"html":29},"\u003Cp>Time blocks let you open your breakfast menu only in the morning, for example. Outside those hours the product simply is not there for the customer.\u003C\u002Fp>",{"type":25,"text":31,"level":27},"Spreading the load",{"type":12,"html":33},"\u003Cp>The \u003Cb>Time slot load\u003C\u002Fb> field sets how much prep capacity a product costs. A pizza that needs a long time in the oven can weigh more than a can of soft drink. That stops your time slots filling with dishes your kitchen cannot make at once.\u003C\u002Fp>","2026-07-31T23:57:38+02:00",[36,51,110,133,152,167,218,256,275,294,313,324,339],{"slug":37,"icon":38,"color":39,"title":40,"description":41,"articles":42},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[43,47],{"slug":44,"title":45,"excerpt":46},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":48,"title":49,"excerpt":50},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":52,"icon":53,"color":54,"title":55,"description":56,"articles":57},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[58,62,66,70,74,78,82,86,90,94,98,102,106],{"slug":59,"title":60,"excerpt":61},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":63,"title":64,"excerpt":65},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":67,"title":68,"excerpt":69},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":71,"title":72,"excerpt":73},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":75,"title":76,"excerpt":77},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":79,"title":80,"excerpt":81},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":83,"title":84,"excerpt":85},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":87,"title":88,"excerpt":89},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":91,"title":92,"excerpt":93},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":95,"title":96,"excerpt":97},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":99,"title":100,"excerpt":101},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":103,"title":104,"excerpt":105},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":107,"title":108,"excerpt":109},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":111,"icon":112,"color":113,"title":114,"description":115,"articles":116},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[117,121,125,129],{"slug":118,"title":119,"excerpt":120},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":122,"title":123,"excerpt":124},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":126,"title":127,"excerpt":128},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":130,"title":131,"excerpt":132},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":134,"icon":135,"color":136,"title":137,"description":138,"articles":139},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[140,144,148],{"slug":141,"title":142,"excerpt":143},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":145,"title":146,"excerpt":147},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":149,"title":150,"excerpt":151},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":153,"icon":154,"color":155,"title":156,"description":157,"articles":158},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[159,163],{"slug":160,"title":161,"excerpt":162},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":164,"title":165,"excerpt":166},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":168,"icon":169,"color":170,"title":171,"description":172,"articles":173},"reserveringen","calendar-days","#7C3AED","Reservations","The agenda, table service, statuses and all reservation settings.",[174,178,182,186,190,194,198,202,206,210,214],{"slug":175,"title":176,"excerpt":177},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":179,"title":180,"excerpt":181},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":183,"title":184,"excerpt":185},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":187,"title":188,"excerpt":189},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":191,"title":192,"excerpt":193},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":195,"title":196,"excerpt":197},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":199,"title":200,"excerpt":201},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":203,"title":204,"excerpt":205},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":207,"title":208,"excerpt":209},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":211,"title":212,"excerpt":213},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":215,"title":216,"excerpt":217},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":8,"icon":219,"color":220,"title":9,"description":221,"articles":222},"utensils","#F59E0B","Building your menu: products, prices, photos, options, cost price and stock.",[223,227,231,235,239,243,247,248,252],{"slug":224,"title":225,"excerpt":226},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":228,"title":229,"excerpt":230},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":232,"title":233,"excerpt":234},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":236,"title":237,"excerpt":238},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":240,"title":241,"excerpt":242},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":244,"title":245,"excerpt":246},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":4,"title":5,"excerpt":6},{"slug":249,"title":250,"excerpt":251},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":253,"title":254,"excerpt":255},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":257,"icon":258,"color":259,"title":260,"description":261,"articles":262},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[263,267,271],{"slug":264,"title":265,"excerpt":266},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":268,"title":269,"excerpt":270},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":272,"title":273,"excerpt":274},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":276,"icon":277,"color":278,"title":279,"description":280,"articles":281},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[282,286,290],{"slug":283,"title":284,"excerpt":285},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":287,"title":288,"excerpt":289},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":291,"title":292,"excerpt":293},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":295,"icon":296,"color":297,"title":298,"description":299,"articles":300},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[301,305,309],{"slug":302,"title":303,"excerpt":304},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":306,"title":307,"excerpt":308},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":310,"title":311,"excerpt":312},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":314,"icon":315,"color":316,"title":317,"description":318,"articles":319},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[320],{"slug":321,"title":322,"excerpt":323},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":325,"icon":326,"color":327,"title":328,"description":329,"articles":330},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[331,335],{"slug":332,"title":333,"excerpt":334},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":336,"title":337,"excerpt":338},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":340,"icon":341,"color":342,"title":343,"description":344,"articles":345},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[346,350],{"slug":347,"title":348,"excerpt":349},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":351,"title":352,"excerpt":353},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871448324]