[{"data":1,"prerenderedAt":366},["ShallowReactive",2],{"help-article-reserveringen-de-plattegrond-indelen-en":3,"help-index-en":47},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":46},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":8,"title":9},"reserveringen","Reservations",[11,14,18,24,26,33,35,37,39,43],{"type":12,"html":13},"paragraph","\u003Cp>In the \u003Cb>Table service\u003C\u002Fb> view, click \u003Cb>Edit floor plan\u003C\u002Fb> to recreate your venue. While in that mode you can drag and adjust everything.\u003C\u002Fp>",{"type":15,"text":16,"level":17},"heading","What you can add",2,{"type":19,"items":20},"list",[21,22,23],"Table — with its own name, for example “5” or “Terrace 2”","Decor — a bar, plant or wall, to make the plan recognisable","Floor — an extra level, for example a terrace or a second storey",{"type":15,"text":25,"level":17},"Adjusting a table",{"type":19,"items":27},[28,29,30,31,32],"Drag to move, and pull the corner to resize","Rotate with the rotation handle","Toggle the shape between round and rectangular","Add or remove seats — the agenda uses that number to work out whether a party fits","Give it its own colour, or reset to the default",{"type":12,"html":34},"\u003Cp>Done? Click \u003Cb>Done editing\u003C\u002Fb>. The plan returns to service mode and you can work with it normally.\u003C\u002Fp>",{"type":15,"text":36,"level":17},"Draft and publishing",{"type":12,"html":38},"\u003Cp>A new floor starts as a \u003Cb>draft\u003C\u002Fb>. While it is, only you use it. \u003Cb>Publish\u003C\u002Fb> puts it into service.\u003C\u002Fp>",{"type":40,"variant":41,"text":42},"callout","tip","Build a new layout as a draft first and publish it once it is right. That way you are not rebuilding the floor plan your colleagues are working with at that moment.",{"type":40,"variant":44,"text":45},"warning","Deleting a floor also removes every table on it. Check first that no reservations are still attached to those tables.","2026-07-31T23:57:36+02:00",[48,63,122,145,164,179,225,268,287,306,325,336,351],{"slug":49,"icon":50,"color":51,"title":52,"description":53,"articles":54},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[55,59],{"slug":56,"title":57,"excerpt":58},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":60,"title":61,"excerpt":62},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":64,"icon":65,"color":66,"title":67,"description":68,"articles":69},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[70,74,78,82,86,90,94,98,102,106,110,114,118],{"slug":71,"title":72,"excerpt":73},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":75,"title":76,"excerpt":77},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":79,"title":80,"excerpt":81},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":83,"title":84,"excerpt":85},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":87,"title":88,"excerpt":89},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":91,"title":92,"excerpt":93},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":95,"title":96,"excerpt":97},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":99,"title":100,"excerpt":101},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":103,"title":104,"excerpt":105},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":107,"title":108,"excerpt":109},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":111,"title":112,"excerpt":113},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":115,"title":116,"excerpt":117},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":119,"title":120,"excerpt":121},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":123,"icon":124,"color":125,"title":126,"description":127,"articles":128},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[129,133,137,141],{"slug":130,"title":131,"excerpt":132},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":134,"title":135,"excerpt":136},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":138,"title":139,"excerpt":140},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":142,"title":143,"excerpt":144},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":146,"icon":147,"color":148,"title":149,"description":150,"articles":151},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[152,156,160],{"slug":153,"title":154,"excerpt":155},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":157,"title":158,"excerpt":159},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":161,"title":162,"excerpt":163},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":165,"icon":166,"color":167,"title":168,"description":169,"articles":170},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[171,175],{"slug":172,"title":173,"excerpt":174},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":176,"title":177,"excerpt":178},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":8,"icon":180,"color":181,"title":9,"description":182,"articles":183},"calendar-days","#7C3AED","The agenda, table service, statuses and all reservation settings.",[184,188,192,196,200,204,208,212,216,220,221],{"slug":185,"title":186,"excerpt":187},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":189,"title":190,"excerpt":191},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":193,"title":194,"excerpt":195},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":197,"title":198,"excerpt":199},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":201,"title":202,"excerpt":203},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":205,"title":206,"excerpt":207},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":209,"title":210,"excerpt":211},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":213,"title":214,"excerpt":215},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":217,"title":218,"excerpt":219},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":4,"title":5,"excerpt":6},{"slug":222,"title":223,"excerpt":224},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":226,"icon":227,"color":228,"title":229,"description":230,"articles":231},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[232,236,240,244,248,252,256,260,264],{"slug":233,"title":234,"excerpt":235},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":237,"title":238,"excerpt":239},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":241,"title":242,"excerpt":243},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":245,"title":246,"excerpt":247},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":249,"title":250,"excerpt":251},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":253,"title":254,"excerpt":255},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":257,"title":258,"excerpt":259},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":261,"title":262,"excerpt":263},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":265,"title":266,"excerpt":267},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":269,"icon":270,"color":271,"title":272,"description":273,"articles":274},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[275,279,283],{"slug":276,"title":277,"excerpt":278},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":280,"title":281,"excerpt":282},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":284,"title":285,"excerpt":286},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":288,"icon":289,"color":290,"title":291,"description":292,"articles":293},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[294,298,302],{"slug":295,"title":296,"excerpt":297},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":299,"title":300,"excerpt":301},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":303,"title":304,"excerpt":305},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":307,"icon":308,"color":309,"title":310,"description":311,"articles":312},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[313,317,321],{"slug":314,"title":315,"excerpt":316},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":318,"title":319,"excerpt":320},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":322,"title":323,"excerpt":324},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":326,"icon":327,"color":328,"title":329,"description":330,"articles":331},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[332],{"slug":333,"title":334,"excerpt":335},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":337,"icon":338,"color":339,"title":340,"description":341,"articles":342},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[343,347],{"slug":344,"title":345,"excerpt":346},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":348,"title":349,"excerpt":350},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":352,"icon":353,"color":354,"title":355,"description":356,"articles":357},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[358,362],{"slug":359,"title":360,"excerpt":361},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":363,"title":364,"excerpt":365},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871448510]