[{"data":1,"prerenderedAt":361},["ShallowReactive",2],{"help-article-reserveringen-een-reservering-aanmaken-en":3,"help-index-en":42},{"slug":4,"title":5,"excerpt":6,"category":7,"blocks":10,"updatedAt":41},"een-reservering-aanmaken","Creating a reservation","Booking a reservation by hand and putting it on a table.",{"slug":8,"title":9},"reserveringen","Reservations",[11,14,18,33,35,37],{"type":12,"html":13},"paragraph","\u003Cp>Reservations are managed under \u003Cb>Agenda\u003C\u002Fb>. There are three views: \u003Cb>List\u003C\u002Fb>, \u003Cb>Agenda\u003C\u002Fb> (a timeline per table) and \u003Cb>Table service\u003C\u002Fb> (the floor plan).\u003C\u002Fp>",{"type":15,"text":16,"level":17},"heading","Using the button",3,{"type":19,"items":20},"steps",[21,24,27,30],{"title":22,"text":23},"Click “+ New reservation”","The button sits in the top right.",{"title":25,"text":26},"Fill in date, time and party size","Pick a table straight away if you like.",{"title":28,"text":29},"Fill in the guest's details","Name is required; email and phone are optional.",{"title":31,"text":32},"Save","The reservation appears in the agenda immediately.",{"type":15,"text":34,"level":17},"Straight from the grid",{"type":12,"html":36},"\u003Cp>It is quicker from the \u003Cb>Agenda\u003C\u002Fb> view: click an empty slot on the row of the table and time you want. The form opens with that table and time already filled in.\u003C\u002Fp>",{"type":38,"variant":39,"text":40},"callout","tip","You can drag an existing reservation to another time or table, and pull its edges to change how long it lasts.","2026-07-31T21:34:07+02:00",[43,58,117,140,159,174,220,263,282,301,320,331,346],{"slug":44,"icon":45,"color":46,"title":47,"description":48,"articles":49},"aan-de-slag","rocket","#2B7FFF","Getting started","First steps: signing in, filling in your company details and setting up your business.",[50,54],{"slug":51,"title":52,"excerpt":53},"inloggen-in-het-beheerpaneel","Signing in to the admin panel","Where to sign in and what the dashboard shows you.",{"slug":55,"title":56,"excerpt":57},"bedrijfsgegevens-invullen","Filling in your company details","Name, address, time zone and time format — these appear on receipts and in emails.",{"slug":59,"icon":60,"color":61,"title":62,"description":63,"articles":64},"kassa","monitor","#16A34A","Register","Everything you do at the register: ringing up, splitting, paying and printing.",[65,69,73,77,81,85,89,93,97,101,105,109,113],{"slug":66,"title":67,"excerpt":68},"een-bestelling-aanslaan","Ringing up an order","From picking products to taking payment.",{"slug":70,"title":71,"excerpt":72},"producten-zoeken-en-scannen","Searching products and scanning barcodes","Finding a product faster than clicking through categories.",{"slug":74,"title":75,"excerpt":76},"een-bonregel-aanpassen","Adjusting a line on the order","Quantity, options, notes and removing.",{"slug":78,"title":79,"excerpt":80},"een-vrij-bedrag-toevoegen","Adding a custom amount","Ringing up something that is not on your menu.",{"slug":82,"title":83,"excerpt":84},"meenemen-of-hier-opeten","Takeaway, eat in and pickup time","Recording how and when the guest gets their order.",{"slug":86,"title":87,"excerpt":88},"een-tafel-koppelen-aan-een-bon","Linking a table to an order","Putting an order on a table, or letting the system find a free one.",{"slug":90,"title":91,"excerpt":92},"werken-met-tafels","Working with tables and the floor plan","Putting orders on a table and using the floor plan.",{"slug":94,"title":95,"excerpt":96},"bonnen-parkeren","Parking and resuming orders","Helping another customer without losing your order.",{"slug":98,"title":99,"excerpt":100},"de-rekening-splitsen","Splitting the bill","Splitting evenly per person, or charging per group of products.",{"slug":102,"title":103,"excerpt":104},"afrekenen-contant-kaart-cadeaubon","Paying: cash, card and gift card","Change, split payments and checking a gift card balance.",{"slug":106,"title":107,"excerpt":108},"bonnen-en-keukenbonnen-printen","Printing receipts and kitchen tickets","The difference between a customer receipt and a kitchen ticket, plus the pickup number.",{"slug":110,"title":111,"excerpt":112},"de-kassa-afsluiten","Closing the register","Closing the day, counting the drawer and spotting differences.",{"slug":114,"title":115,"excerpt":116},"voedingswaarden-bekijken","Checking nutrition facts and allergens","Answering quickly when a guest asks.",{"slug":118,"icon":119,"color":120,"title":121,"description":122,"articles":123},"kassa-apparaten","tablet-smartphone","#0891B2","Register devices","Pairing a tablet, signing in with a PIN and the customer display.",[124,128,132,136],{"slug":125,"title":126,"excerpt":127},"een-kassa-apparaat-koppelen","Pairing a register device","Connecting a tablet to your business with a pairing code.",{"slug":129,"title":130,"excerpt":131},"inloggen-en-wisselen-van-collega","Signing in and switching colleague","Working with a PIN and locking the register in between.",{"slug":133,"title":134,"excerpt":135},"het-klantscherm-koppelen","Pairing the customer display","A second screen where the guest follows along with the order.",{"slug":137,"title":138,"excerpt":139},"werken-zonder-internet","Working without internet","Carrying on taking payments when the connection drops.",{"slug":141,"icon":142,"color":143,"title":144,"description":145,"articles":146},"online-bestellen","shopping-bag","#0D9488","Online ordering","Your webshop, the kiosk and which payment methods customers get.",[147,151,155],{"slug":148,"title":149,"excerpt":150},"verkoopkanalen-aanzetten","Turning on sales channels","Switching the webshop, kiosk and register on or off separately.",{"slug":152,"title":153,"excerpt":154},"betaalmethodes-instellen","Setting up payment methods","Deciding per channel how customers can pay.",{"slug":156,"title":157,"excerpt":158},"de-bestelzuil-instellen","Setting up the kiosk","A screen in your venue where guests order themselves.",{"slug":160,"icon":161,"color":162,"title":163,"description":164,"articles":165},"bestellingen","receipt","#DB2777","Orders","Handling incoming orders and finding payments.",[166,170],{"slug":167,"title":168,"excerpt":169},"bestellingen-afhandelen","Handling orders","From incoming order to completed, via the list or the order board.",{"slug":171,"title":172,"excerpt":173},"betalingen-terugvinden","Finding payments","Searching by period, amount or payment method.",{"slug":8,"icon":175,"color":176,"title":9,"description":177,"articles":178},"calendar-days","#7C3AED","The agenda, table service, statuses and all reservation settings.",[179,180,184,188,192,196,200,204,208,212,216],{"slug":4,"title":5,"excerpt":6},{"slug":181,"title":182,"excerpt":183},"de-drie-weergaves","The three views: list, agenda and table service","Which view to use when.",{"slug":185,"title":186,"excerpt":187},"reserveringen-zoeken-en-filteren","Searching and filtering reservations","Finding a reservation when a guest calls.",{"slug":189,"title":190,"excerpt":191},"statussen-van-een-reservering","Reservation statuses","What each status means and when to set it.",{"slug":193,"title":194,"excerpt":195},"walk-ins-aannemen","Taking walk-ins","Seating a guest who walks in without a reservation.",{"slug":197,"title":198,"excerpt":199},"risico-op-no-show","No-show risk","A warning for guests who have failed to turn up before.",{"slug":201,"title":202,"excerpt":203},"reserveringsinstellingen","Reservation settings","Table duration, time slots, party size and how far ahead guests can book.",{"slug":205,"title":206,"excerpt":207},"e-mails-rond-reserveringen","Reservation emails","A separate email per status, plus automatic reminders.",{"slug":209,"title":210,"excerpt":211},"agenda-abonnement","Your reservations in Apple or Google Calendar","A calendar subscription so your reservations are on your phone.",{"slug":213,"title":214,"excerpt":215},"de-plattegrond-indelen","Laying out the floor plan","Placing tables, creating floors and publishing.",{"slug":217,"title":218,"excerpt":219},"grote-groepen-tafels-samenvoegen","Large groups: combining tables","A party that does not fit at one table.",{"slug":221,"icon":222,"color":223,"title":224,"description":225,"articles":226},"producten-en-menu","utensils","#F59E0B","Products & menu","Building your menu: products, prices, photos, options, cost price and stock.",[227,231,235,239,243,247,251,255,259],{"slug":228,"title":229,"excerpt":230},"producten-en-categorieen-beheren","Managing products and categories","Structuring your menu and adding products.",{"slug":232,"title":233,"excerpt":234},"prijs-btw-en-punten","Price, tax and loyalty points","What a product costs, what tax it includes and what it earns in points.",{"slug":236,"title":237,"excerpt":238},"fotos-en-kleuren","Photos and colours on a product","How a product looks in the webshop and on the register.",{"slug":240,"title":241,"excerpt":242},"opties-en-notities","Options and notes on a product","Choices with an extra charge, and letting guests pass on a request.",{"slug":244,"title":245,"excerpt":246},"voedingswaarden-en-allergenen-invullen","Entering nutrition facts and allergens","Information your guests and staff can look up.",{"slug":248,"title":249,"excerpt":250},"barcodes-koppelen","Linking barcodes to products","Making scanning possible on the register.",{"slug":252,"title":253,"excerpt":254},"zichtbaarheid-en-tijdblokken","Visibility: sold out, active and time blocks","Deciding whether and when a product can be ordered.",{"slug":256,"title":257,"excerpt":258},"kostprijs-en-marge-berekenen","Calculating cost price and margin","Recording ingredients and seeing what a dish costs you.",{"slug":260,"title":261,"excerpt":262},"voorraad-bijhouden","Keeping track of stock","Seeing what has run out and stopping customers ordering what you do not have.",{"slug":264,"icon":265,"color":266,"title":267,"description":268,"articles":269},"cadeaubonnen-en-spaarpunten","gift","#E11D48","Gift cards & loyalty points","Issuing gift cards, managing balances and letting customers collect points.",[270,274,278],{"slug":271,"title":272,"excerpt":273},"cadeaubonnen-uitgeven","Issuing gift cards","Creating a card and letting it be used as a payment method.",{"slug":275,"title":276,"excerpt":277},"spaarpunten-gebruiken","Using loyalty points","Letting customers collect points and awarding points by hand.",{"slug":279,"title":280,"excerpt":281},"cadeaubonnen-beheren","Managing gift cards","Looking up a balance, correcting it and deactivating a card.",{"slug":283,"icon":284,"color":285,"title":286,"description":287,"articles":288},"personeel","users","#0EA5E9","Staff","Adding staff, setting permissions, rostering and tracking hours.",[289,293,297],{"slug":290,"title":291,"excerpt":292},"medewerkers-en-rechten","Staff and permissions","Adding someone and deciding what they can see and do.",{"slug":294,"title":295,"excerpt":296},"checklists-en-slimme-acties","Checklists and smart actions","Setting daily tasks and letting some tick themselves off.",{"slug":298,"title":299,"excerpt":300},"rooster-en-urenregistratie","Roster and time tracking","Planning shifts, having hours clocked and seeing labour costs.",{"slug":302,"icon":303,"color":304,"title":305,"description":306,"articles":307},"klanten-en-marketing","megaphone","#EC4899","Customers & marketing","Customer data, coupons and newsletters.",[308,312,316],{"slug":309,"title":310,"excerpt":311},"kortingscodes-aanmaken","Creating coupon codes","Setting up a promotion and seeing how often the code was used.",{"slug":313,"title":314,"excerpt":315},"een-nieuwsbrief-versturen","Sending a newsletter","From subscribers and template to a sent campaign.",{"slug":317,"title":318,"excerpt":319},"automatische-mails-instellen","Setting up automated emails","Emails that go out by themselves when a customer does something — or nothing for a while.",{"slug":321,"icon":322,"color":323,"title":324,"description":325,"articles":326},"rapportage","chart-column","#6366F1","Reporting","Figures on revenue, staff, inventory and costs.",[327],{"slug":328,"title":329,"excerpt":330},"je-cijfers-bekijken","Viewing your figures","Reading and exporting the reports.",{"slug":332,"icon":333,"color":334,"title":335,"description":336,"articles":337},"formulieren-en-bestanden","folder","#7E22CE","Forms & files","Building request forms and storing your files.",[338,342],{"slug":339,"title":340,"excerpt":341},"een-formulier-maken","Creating a form","Collecting quotes, requests and bookings through your site.",{"slug":343,"title":344,"excerpt":345},"bestanden-bewaren-in-drive","Storing files in Drive","Photos, menus and documents in one place.",{"slug":347,"icon":348,"color":349,"title":350,"description":351,"articles":352},"instellingen-en-website","settings","#64748B","Settings & website","Setting up your website, arranging the menu and connecting your own domain.",[353,357],{"slug":354,"title":355,"excerpt":356},"je-website-inrichten","Setting up your website","Logo, colours, pages and the top menu.",{"slug":358,"title":359,"excerpt":360},"een-eigen-domeinnaam-koppelen","Connecting your own domain name","From yourbusiness.onavan.com to your own address.",1785871448352]